Our privacy policy.

 

Effective Date: September, 2026

Portfolios with Triesta (“we,” “our,” or “us”) is deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase services, or utilize our secure Lovable submission portal.

1. Information We Collect

We collect information that you voluntarily provide to us when purchasing a review or submitting files. This includes:

  • Personal Identifiers: Your name, email address, billing address, and phone number collected during the Squarespace checkout process.

  • Transaction Information: Your Squarespace order number, payment confirmation status, and the specific tier of service purchased. (Please note: We do not store or process your credit card numbers directly; all payments are handled via secure, encrypted third-party processors like Stripe or PayPal).

  • Creative Submissions (Client Assets): Digital portfolio links (e.g., Behance, personal websites) and uploaded files (e.g., PDFs, images) that you upload directly via our integrated Lovable form for the purpose of receiving feedback.

2. How We Use Your Information

We use the collected data strictly to execute our core services and manage your account. Specifically, we use your information to:

  • Deliver custom written, video, or live portfolio reviews.

  • Match your file uploads securely to your paid Squarespace transaction.

  • Send transactional updates, order confirmations, and your finalized feedback packages.

  • Comply with necessary tax, legal, and accounting obligations under Florida state law.

3. Client Asset Confidentiality & Data Protection

We treat your intellectual property, creative portfolio pieces, and career backgrounds with the highest level of professional confidentiality.

  • Zero Sharing: Your portfolio links, uploaded files, resume details, and historical career data will never be shared, published, sold, or distributed to any third party without your explicit, written permission.

  • Feedback Security: Recorded video critiques (e.g., Loom links) are generated as private, unlisted links sent directly to your authorized email address.

4. Third-Party Service Providers

To deliver a functional digital storefront, we utilize trusted third-party platforms. Your data is shared with them strictly to perform necessary business infrastructure operations:

  • Squarespace: Hosts our website layout, product pages, and processes consumer shopping transactions.

  • Lovable: Powers our secure multi-step file upload and data intake application portal.

  • Payment Gateways: Secure processors handle your credit card data under strict Payment Card Industry (PCI) compliance standards.

5. Data Retention

We retain your personal transaction data and order metrics for as long as necessary to comply with federal tax laws and internal accounting tracking. Your submitted portfolio links and uploaded files are deleted from our active database systems 90 days after your review has been successfully delivered to ensure your file data does not sit exposed indefinitely.

6. Your Consumer Rights

Depending on your legal residence, you have specific rights regarding your personal information, including:

  • The right to request access to the personal data we hold about you.

  • The right to request that we correct inaccurate or out-of-date information.

  • The right to request the permanent deletion of your submitted portfolio files prior to our standard 90-day purge cycle.

To exercise any of these rights, please contact us directly at our designated support email address.

7. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect platform upgrades or changing compliance guidelines. Any adjustments will feature an updated "Effective Date" at the top of this page.