Effective Date: September, 2026

Because Portfolios with Triesta provides highly customized professional consulting, time-allocated mentorship, and intellectual property delivery, our refund policy is structured as follows:

• Cancellation Prior to Review Delivery: You may request a 100% full refund on any purchased tier at any time prior to the initiation and delivery of your portfolio review. Once Triesta Hall has initiated the review or delivered your feedback package link, the service is considered fully rendered.

• Post-Delivery Policy (All Sales Are Final): Once your written feedback or video critique link has been delivered, no refunds (full or partial) will be issued under any circumstances. We do not offer refunds based on a client’s personal disagreement with objective, professional design critiques or honest career evaluations. You are paying for a professional, expert evaluation based on over two decades of department leadership; you are not purchasing guaranteed validation.

• The Follow-Up Guarantee (Revisions): If, upon receiving your review, you feel that specific structural elements of your questionnaire goals were misunderstood, you have five (5) business days from the date of delivery to submit clarifying questions via email. Triesta Hall will provide a one-time, concise follow-up response to clarify the feedback and ensure you have the exact direction needed for your portfolio glow-up.